Terms and Conditions

GENERAL

ACCEPTANCE

It is not necessary for any Client to have signed an acceptance of these Terms and Conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these Terms and Conditions in full. Please read these Terms and Conditions carefully. Any purchase or use of our services implies that you have read and accepted these Terms and Conditions.

TERMINATION

Termination of services by the Client must be requested in a written notice and will be effective on acceptance of such notice. The Client will be invoiced for any work completed to the date of first notice of termination. In the case termination is initiated by the Customer before any deposit is in our account, but after any contract is signed or quote accepted, AntonioDesign reserves the right to demand payment of the deposit immediately. AntonioDesign reserves the right to cancel the service at any time if a Customer contravenes these Terms.

SUSPENSION OF SERVICES

We reserve the right to suspend all or any of the services that we have given to you, including those that have been already paid for should any of these terms not be met.

CHARGES AND PAYMENTS

The price that we charge you for our services is stated in your proposal and/or invoice. You will pay to us all the charges on or before their due dates. You can and may request additional services at any time after your Agreement has started. If we agree to provide you with these services you will pay the additional charges they incur. We will charge you for any administration costs and/or loss of work that have occurred for any payment not being met for whatever reason. The charge for non-payment is a minimum of £45. All payment is in Pound Sterling and all prices are displayed ex-VAT unless stated otherwise.

REFUND POLICY

All services are rendered ensuring quality. If at any time in the service rendering process, you are not satisfied with the quality of work, you may bring it to our attention. In general, we will not refund payments on time spent/services rendered. If a Customer contravenes AntonioDesign’s terms of service, a refund will not be issued.

Refunds are only possible if we are unable to render the services to you. The refund will be based on any hours that you have paid for but not used. No refunds will be given for hours spent on research, development, design and administration. All deposits are non-refundable under any circumstances.

The Client retains the copyright to data, files and artwork provided by the Client, and grants AntonioDesign the rights to publish and use such material. The Client must obtain permission and rights to use any information or files that are copyrighted by a third party. The Client is further responsible for granting AntonioDesign permission and rights for use of the same and agrees to indemnify and hold harmless AntonioDesign from any and all claims resulting from the Client’s negligence or inability to obtain proper copyright permissions. Unless explicitly specified in writing, it is assumed that: AntonioDesign will hold all copyright to websites, graphic and logo designs and grant the Client the rights to publish and use such material; It will remain the sole intellectual property of AntonioDesign; AntonioDesign will own the intellectual property rights in any service given to you. You have no resell rights.

PRIVACY

AntonioDesign respects privacy of its clients. AntonioDesign will not monitor, edit, or disclose any personal information about your accounts, including hosted content, without your prior consent, unless AntonioDesign has a good faith belief that such action is necessary to: (a) comply with legal process or other legal requirements of any relevant authority; (b) protect and defend the rights or property of AntonioDesign; (c) enforce the terms of a Task Order, or these Terms and Conditions; or (d) protect the interests of users of AntonioDesign's hosting services. You acknowledge and agree that your IP address is transmitted and recorded with each message sent from the hosting service. You will maintain secrecy of your passwords and will be solely responsible for any unauthorised access to your account by any person.

LIMITATION OF LIABILITY

AntonioDesign hereby excludes itself, its employees and/or agents from all and any liability: AntonioDesign shall not be liable for any loss or damage, including but not limited to loss of data, loss of profits/sales, website downtime, loss of business and/or staff, caused by or arising (directly or indirectly) from inaccuracy, omission, delay or error. The entire liability of AntonioDesign to the Client in respect of any claim whatsoever or breach of this Agreement, shall be limited to the charges paid for the Services under this Agreement. We are liable to you to cover the contract and services provided to you as long as none of the other points in this contract are broken by you.

INDEMNITY

You agree to use all AntonioDesign services and facilities at your own risk and agree to defend, indemnify and hold AntonioDesign harmless from any and all demands, liabilities, losses, costs and claims. You agree that this indemnification extends to all aspects of the work completed by AntonioDesign.

WARRANTY DISCLAIMER

AntonioDesign will not be responsible for any losses or damages your business may suffer. AntonioDesign makes no warranties of any kind, expressed or implied for services we provide. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by AntonioDesign or its employees. AntonioDesign cannot guarantee the functionality or operations of a website or that it will be uninterrupted or error free. While every attempt will be made in the unlikely event of any corruption, software or hardware failure to restore website data and content, AntonioDesign cannot guarantee a website be restored to original state. AntonioDesign is not responsible for any content published on your website, in graphic design or print services that infringes any law, copyright or compliance. The Customer is solely responsible for the security, confidentiality and integrity of all the content and messages received, transmitted through or stored on the web/server hosting service.

GENERAL

These Terms and Conditions supersede all previous representations, understandings or agreements. To maintain the quality of our service to our clients we reserve the right to change these Terms and Conditions and the nature of our services at any given time.

NOTICE

All notices must be in writing via email. Notices to the Customer will be considered validly given if addressed to your address.

SEVERABILITY

In the event any one or more of the provisions of this Agreement shall be held to be invalid, illegal or unenforceable, the remaining provisions of this Agreement shall be unimpaired and the Agreement shall not be void for this reason alone. Such invalid, illegal or unenforceable provision shall be replaced by a mutually acceptable valid, legal and enforceable provision.

AUTHORITY

The signatory to this Agreement warrants that he/she has the authority to commit the Customer to this Agreement.

GRAPHIC DESIGN

SCOPE OF GRAPHIC DESIGN

These terms and conditions apply to all graphic design work, advice, guidance, services and support undertaken by AntonioDesign. Graphic design here is meant by but not limited to branding and identity design, logo design, layout design, editorial design, exhibition design, environmental design, wayfinding design, largescale design, icon design, presentation design, infographic design, social media design, website design, digital design, and packaging design.

INTELLECTUAL PROPERTY

Copyright of the completed designs, images, or other material created by AntonioDesign and any other Intellectual properties belong to AntonioDesign unless otherwise agreed to before the contract has started. These Terms of the Agreement grant a non-exclusive limited license to the extent that use of the designs are restricted to a single company of yours. You are not permitted to use a design for more than one product/service without prior written Agreement between you and AntonioDesign. You agree that resale or distribution of the completed files is forbidden unless prior written Agreement is made between Customer and AntonioDesign.

USAGE

By entering into this agreement you give consent for graphic design work created by AntonioDesign to be shown and displayed for commercial purposes on this or other websites deemed appropriate by AntonioDesign and used in physical or digital portfolios showcasing work, whether delivered or not delivered, including rejected design concepts and options and final approved design concepts and options.

PAYMENT TERMS

Payment is to be made in one instalment unless otherwise stated at the time of order. We take the total fee once the project is complete. All invoices must be paid in full within 30 days of the invoiced date, except where agreed at AntonioDesign's own discretion. AntonioDesign reserves the right to decline further work on a project if there are invoices outstanding with the Customer. Any non-payment of an invoice is subject to a £45 administration charge. If you do not provide us with the artwork or relevant information to complete the design within 60 days of the initial order, the contract will be deemed complete. In such an event, all outstanding payments shall be paid immediately.

AntonioDesign will price individual projects. Customers will have the right to two rounds of revisions at each stage of the project where work is presented to the Customer. If the Customer requests design or content alterations to a design that has already been completed, or new content, different than that specified in the original quotation, or additional rounds of revision beyond those specified above or otherwise agreed separately, AntonioDesign reserves the right to either quote separately for these alterations and additions or add these additional costs to the final invoice; in case a project increases in scope, you agree to pay the charges at our standard hourly rate. The standard rate is £45 per hour.

WEBSITE DESIGN

INTELLECTUAL PROPERTY

Copyright of the completed web designs, images, pages, code and source files created by AntonioDesign and any other intellectual properties belong to AntonioDesign unless otherwise agreed to before the contract has started. The intellectual properties always remain in AntonioDesign's possession, unless otherwise agreed on an individual basis. These Terms of the Agreement grant a non-exclusive limited license to the extent that use of this website is restricted to a single company of yours. You are not permitted to use a design for more than one website without prior written Agreement between you and AntonioDesign. You agree that resale or distribution of the completed files is forbidden unless prior written Agreement is made between the Customer and AntonioDesign. If you wish to transfer the completed web designs, images, pages, code and source files created by AntonioDesign and any other intellectual properties belonging to AntonioDesign to a hosting provider other than AntonioDesign, AntonioDesign reserves the right to charge for this. If you choose not to pay this fee, AntonioDesign reserves the right to refuse the transfer request.

SEARCH ENGINE OPTIMISATION

You understand that Search Engines are independent companies who select and rank sites using their own criteria. AntonioDesign will optimise your website and pages to enable them to appear on search engines; however AntonioDesign cannot guarantee appearance and position on search engines. While you should follow AntonioDesign’s recommendations for optimising your website for Search Engine listing, in order to maximise its chances of increasing its Search Engine exposure, you acknowledge that AntonioDesign does not and cannot guarantee that the Customer’s website ranking will be improved in any Search Engine listing. AntonioDesign’s list of the most important Search Engines includes those that AntonioDesign considers to be the most important with regard to popularity, language, content, location, coverage or any other criteria that AntonioDesign considers suitable.

WEBSITE UPDATES

After completion of the site and once the balance has been paid, you or a third party of your choice may wish to edit your website to make updates and changes. However, you agree that in so doing you assume full responsibility for any issues which occur as a result. If you or a third party of your choice edits the website pages and/or code and this results in functionality errors or the page displaying incorrectly, then AntonioDesign reserves the right to quote for work to repair the website.

PAYMENT TERMS

You are liable to pay the AntonioDesign for any domain name registrations, including but not limited to: further domain name registration fees, domain name transfer charges, domain name renewals and any other related or hidden charges levied by a third party of which AntonioDesign are not aware. AntonioDesign will make every effort to renew your domain names on your behalf. In case it is not renewed, AntonioDesign cannot be held responsible for non-renewal of your domains and as a Customer you should check to see if your domain names have been renewed. You agree to pay the domain name fees and all renewal fees as soon as demanded by AntonioDesign. In the event of non-payment, AntonioDesign may take ownership of your domain name. All payment is in Pound Sterling and all prices are displayed ex-VAT unless stated otherwise.

PRINT SERVICES

PAYMENT TERMS

Payment is to be made in one instalment unless otherwise stated at the time of order. All invoices must be paid in full within 30 days of the invoiced date, except where agreed at AntonioDesign's own discretion. The Customer understands any delay in payment will result in a delay of processing the order to print. AntonioDesign reserves the right to decline further work on a project if there are invoices outstanding with the Customer. Any non-payment of an invoice is subject to a £45 administration charge. If you do not provide us with the artwork or relevant information to complete the project within 60 days of the initial order, the contract will be deemed complete. In such an event, all outstanding payments shall be paid immediately.

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